Proud to announce our newest Delivery Center in South Africa.Why South Africa?
Insurance Support Representative
For over 23 years, Office Beacon has been the #1 virtual staffing for executives and their businesses globally. We offer:
- World-class infrastructure, technology and security
- 24/7 Dependable customer care
- Trained virtual staff
“Office Beacon helped to improve our bottom line with their better quality of people for lesser expense. Our business has been booming more than we can handle, Office Beacon helped us to deal with that growth in a much faster and more efficient way.”
We are not able to get more work done in a more cost effective way. They are incredibly valuable resources and besides just the cost savings, I save about 50% in time.
We saw Office Beacon as a potential solution Expert. We’ve been working with Office Beacon for a number of years now. We get a dedicated person on our business and that works incredibly well. But the really great thing is that they are dedicated to us.
Previous
Next
Immediate
40% Savings
Stay super competitive and boost your bottom line.
Trained
Remote Staff
We’ll get to work quickly with trained and experienced Remote staff.
We Handle All
The HR
We manage your reps, so that you can focus on growing your business.
We Work
24x7
No matter when you need us, we will be there for you.
What Can an Office Beacon Insurance Support Representative Help You With
Quote Summary and Proposal
Forego the hassles of summarizing quotes, proposals, and coverage details. We offer premium service with a quick turnaround.
Renewals Processing
Our experts save you thousands of dollars by processing renewals on time and error-free.
Document Indexing and Filing
Get robust document maintenance with stringent quality checks. We are 100% compliant with current insurance standards and norms.
Loss Run Processing
We offer accurate and verified loss run reports. We also provide insights into loss control and risk management.
Certificate of Insurance
Our reps check whether to accept or decline insurance applications. We collect details about policyholders and ensure that they meet the guidelines.
Policy Administration
Our team updates your policy records to ensure accuracy and compliance. We process payments, handle cancellations, and provide customer support.
Claims Management
Boost customer satisfaction with our claims management services. Our experts verify claims and determine the correct payout amount on maturity.
Finance & Accounting
We handle all critical operational needs like policy issuance, renewals, loss run processing, and document indexing to keep your business running smoothly.
Hiring an Office Beacon Insurance Service Representative vs. In-House
Office Beacon Insurance Support Representative
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No expenditure on sourcing talent or management. -
Hire full-time or part-time insurance support reps. -
Comprehensive disaster recovery plans. -
Full data security and backup resources.
In-House Employee
-
Incur heavy overheads on hunting and managing talent.
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Offer competitive packages to find and retain talent.
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Scope of financial loss due to data breaches. -
Remove security threats at extra costs.
Why Office Beacon’s Insurance Support Representative?
Immediate 40% Savings
Lowering overhead gives you the power to be super competitive and boost your bottom line.
02.
Subject Matter Expertise
We are hands-on with most insurance products and tools. Our reps are SMEs, with solid experience in insurance best practices.
03.
Streamline Coordination
Our insurance customer service representatives coordinate across lines to align operations and keep things running smoothly.
04.
Dedicated Customer Support
We are thorough in resolving customer complaints and queries. Our reps follow up regularly and ensure complete satisfaction.
How We Work
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Analyze
We analyze your business goals and identify your staffing and software needs.
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Source
We source the perfect virtual assistant/s who can meet your specific requirements.
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Train and Monitor
Our team lead sets KPI expectations, trains and monitors your staff, and oversees your project.
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Provide Reports
We share weekly quality reports and bi-weekly feedback emails on your staff’s progress.
Other Specialized Virtual Staff
Engineering Estimators
Our estimators calculate the cost of completing projects. We assess labor, materials, and other resources as per your budget and timeline.
Benefits Representatives
We handle your benefits programs and help your employees access them. Our reps organize your materials and timely resolve employee queries.
Healthcare Representatives
Office Beacon’s healthcare representatives perform tasks like maintaining records, data entry, and setting appointments to help you deliver the best patient care.
Remote Staffing We Provide
Office Beacon has been sourcing talented virtual assistants for its clients since 2001.
We strive to help business owners lighten their operational workload so they can focus on scaling their businesses.
No job role is off-limits for us. Reach out to hire specialists like engineering estimators, medical billers, legal assistants, etc.
Build stronger sales pipelines with Office Beacon. Outsource prospect appointment setters, sales support reps, and call center specialists.
Our marketing experts streamline all your online marketing needs. Office Beacon SEO assistants help your technical leads with PPC management, SEO fixes, etc.
Hire our app developers to build your apps from concept to implementation. Office Beacon’s website developers help create websites that meet your technical and design needs.
Simplify your operations with Office Beacon. Outsource inventory management experts, order management specialists, graphic designers, and more.
Invest in premium graphics design experts for your print or digital publishing projects. We follow your branding guidelines to the tee and ensure to use the right font and optimize your images.
Office Beacon’s finance professionals create reports, process invoices, monitor cash flows, and manage and configure accounting software. They also handle various other clerical tasks.
Why Office Beacon?
Rapid recruitment process
Weekly performance reporting
Absolute data protection
David Nicholson
CEO, Polyconcept North America
Melody Collet
VP Of Technology, Comda
Mitch Mounger
CEO, Sunrise Identity
(A Halo Branded Solutions Company)
Paul Bellantone
President, PPAI
Bill Korowitz
CEO, The Magnet Group
David Thompson
CEO, National Pen
(A VistaPrint Company)
Chris Jackson
VP of Supply Chain, SpinMaster
Eddie Blau
CEO & President, Innovation Line
Wendy Barlin, CPA
CEO, Barlin & Associates
Riad Nizam
President, Master Electronics
Abid Sattani
Elite Health Services
R.J. Radobenko
President at Global Roofing Group
Simon Kaye
Jaguar Freight
Devin Piscitelli
President, AAkron Line
Sean Taba
CEO at Best Contracting
Insurance Support Representative FAQs
What does an insurance service representative do?
Insurance support representatives process claims and help customers understand the terms and conditions of their policies. They answer questions about new products, coverage, and resolve complaints. A support representative may also prepare quotes, and reports, and renew existing policies. We empower businesses with reps who help you deliver an exceptional customer experience.
Why should you hire a virtual insurance support representative?
Hiring a virtual insurance support representative reduces staffing costs and allows you to hire as per business needs. You can scale or downsize your team and save on operational expenses. Office Beacon enables insurance companies to scale their services leveraging top virtual assistants.
Choose Remote Staffing and Join Our Diverse Group of 4000+ Customers Today!
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