Proud to announce our newest Delivery Center in South Africa.Why South Africa?

Answering Service Reps

Office Beacon has been offering world-class answering specialists for the past 22 years.
We provide:

World-class infrastructure, technology and security
24/7 Dependable customer care
Trained virtual staff

“Office Beacon helped to improve our bottom line with their better quality of people for lesser expense. Our business has been booming more than we can handle, Office Beacon helped us to deal with that growth in a much faster and more efficient way.”

Riad Nizam President, Master Electronics

We are not able to get more work done in a more cost effective way. They are incredibly valuable resources and besides just the cost savings, I save about 50% in time.

Wendy Barlin, CPA CEO, Barlin & Associates

We saw Office Beacon as a potential solution Expert. We’ve been working with Office Beacon for a number of years now. We get a dedicated person on our business and that works incredibly well. But the really great thing is that they are dedicated to us.

Simon Kaye Jaguar Freight

Immediate
40% Savings

Stay super competitive and boost your bottom line.

Trained
Remote Staff

We’ll get to work quickly with trained and experienced Remote staff.

We Handle All
The HR

We manage your reps, so that you can focus on growing your business.

We Work
24x7

No matter when you need us, we will be there for you.

Why Outsource Answering Staffing to Office Beacon?

01.

Multilingual Call Center Reps

Our specialists are fluent in English, Spanish, Filipino, Mandarin, and Latin, which gives you a competitive edge.

02.

Lower Call Abandonment Rates

We drastically reduce call abandonment rates by making sure your customers don’t face longer call waiting times.

03.

Complementary Premium Software

Our call center services come with free software that includes cloud-based platforms, VoIP, email, and webchat.

How We Work

Analyze

We analyze your business goals and identify your staffing and software needs.
Source

We source the perfect virtual assistant/s who can meet your specific requirements.
Train and Monitor

Our team lead sets KPI expectations, trains and monitors your staff, and oversees your project.
Provide Reports

We share weekly quality reports and bi-weekly feedback emails on your staff’s progress.

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Other Call Center Specialists

Inbound Specialist

Our inbound specialists are trained to provide best-in-class solutions like customer support, help desk, inquiry handling, and more.

Outbound Specialist

Our outbound specialists are trained to provide best-in-class solutions like collection services, appointment scheduling, lead generation, and more.

Back Office Specialist

Grow your company’s bottom line with a host of back office services like appointment setting, billing and payment, and business support services.

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Remote Staffing We Provide

Office Beacon has been sourcing talented virtual assistants for its clients since 2001.
We strive to help business owners lighten their operational workload so they can focus on scaling their businesses.

Executive & Personal Assistants

No job role is off-limits for us. Reach out to hire specialists like engineering estimators, medical billers, legal assistants, etc.

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Virtual Sales Staffing

Build stronger sales pipelines with Office Beacon. Outsource prospect appointment setters, sales support reps, and call center specialists.

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Virtual Marketing Staffing

Our marketing experts streamline all your online marketing needs. Office Beacon SEO assistants help your technical leads with PPC management, SEO fixes, etc.

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Virtual Software Staffing

Hire our app developers to build your apps from concept to implementation. Office Beacon’s website developers help create websites that meet your technical and design needs.

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Virtual Operations Staffing

Simplify your operations with Office Beacon. Outsource inventory management experts, order management specialists, graphic designers, and more.

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Graphic Design Staff

Invest in premium graphics design experts for your print or digital publishing projects. We follow your branding guidelines to the tee and ensure to use the right font and optimize your images.

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Finance Staff

Office Beacon’s finance professionals create reports, process invoices, monitor cash flows, and manage and configure accounting software. They also handle various other clerical tasks.

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Why Office Beacon?

Rapid recruitment process

Weekly performance reporting

Absolute data protection

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Take a Listen to Our Customers

Eddie Blau

CEO & President, Innovation Line

We are not able to get more work done in a more cost effective way. They are incredibly valuable resources and besides just the cost savings, I save about 50% in time.

Wendy Barlin, CPA

CEO, Barlin & Associates

Riad Nizam

President, Master Electronics

Office Beacon has really enabled us to grow faster by hiring double the talent for a single local resource cost and having multiple eyes for that solution has made us grow faster due to the increased quality and faster turn times. I foresee our relationship with OfficeBeacon the last thing a very long time and I would definitely recommend them to any health care organization...

Abid Sattani

Elite Health Services

R.J. Radobenko

President at Global Roofing Group

Simon Kaye

Jaguar Freight

Devin Piscitelli

President, AAkron Line

Office Beacon's remote staff work with engineering companies to significantly improve their bottom lines, gain access to technical staff and ramp up operations. With our business growing exponentially,

Sean Taba

CEO at Best Contracting

Office Beacon provides the full spectrum of services. As I think about our growth, that partnership has been a very important part of it. Our industry is complex, and our ability to grow quickly is depending on partners like Office Beacon.

David Nicholson

CEO, Polyconcept North America

Melody Collet

VP Of Technology, Comda

Office Beacon has had an immediate and positive impact on our bottom line. Being up in Seattle, it’s difficult to find the resources you need when you need it. With Office Beacon we found a group of great employees who could work for us right away and at a very cost effective rate.

Mitch Mounger

CEO, Sunrise Identity
(A Halo Branded Solutions Company)

Paul Bellantone

President, PPAI

I wish it was only me using Office Beacon and not my competitors. We bought six companies and each company we buy we have integrated Office Beacon into them.

Bill Korowitz

CEO, The Magnet Group

David Thompson

CEO, National Pen
(A VistaPrint Company)

I think the simplest way to put it is that Office Beacon has a ‘can do’ attitude. I’ve yet to present something to Office Beacon that they couldn’t do or figure out. We’ve grown our business significantly and have acquired six companies. Office Beacon supports and interacts with all parts of our supply chain.

Chris Jackson

VP of Supply Chain, SpinMaster