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Proud to announce our newest Delivery Center in South Africa.Why South Africa?
Office Beacon has been offering world-class answering specialists for the past 22 years.
We provide:
We analyze your business goals and identify your staffing and software needs.
We source the perfect virtual assistant/s who can meet your specific requirements.
Our team lead sets KPI expectations, trains and monitors your staff, and oversees your project.
We share weekly quality reports and bi-weekly feedback emails on your staff’s progress.
Office Beacon has been sourcing talented virtual assistants for its clients since 2001.
We strive to help business owners lighten their operational workload so they can focus
on scaling their businesses.
An answering service is a third party that provides phone answering service, usually for small businesses. This is an effective method to increase customer satisfaction and reduce call abandonment rates without investing in an in-house team.
A live answering service answers your customer calls in real-time instead of directing them to a voicemail. A call answering service provider like Office Beacon makes sure your customer calls are received by a live agent 24*7.
The best phone answering service provider offers 24*7 live answering services at an affordable rate. Choosing Office Beacon’s answering services ensures you don’t miss out on customer calls. It also allows you to pay per minute.