Numerous companies are offering managed services. But, what sets us apart is the Office Beacon Advantage- the epitome of simplicity and excellence.
22 Years of Experience and Expertise
We have been leading the remote outsourcing industry for over the past two decades.
We employ more than 5,500 employees offering 150+ operational support services.
We have got millions of client hours under our belt.
Our virtual assistants come with multilingual capabilities to give you an edge over your global competitors.
Complete Backup and Redundancy 24*7
We offer backup resources at no additional cost.
We provide complete redundancy with fully operational delivery centers across 4 locations.
Our virtual assistants operate across various time zones (EST to PST) to suit your business needs.
Our contract includes complementary software that eliminates costs incurred on third-party software.
Employee Performance Assessment
Our virtual assistants undergo mandatory initial training for 2-4 weeks before onboarding.
Team leads consistently monitor staff performance to ensure you meet your milestones.
We send weekly quality reports and bi-weekly feedback emails to raise concerns about staff productivity or management.
Data Protection and Confidentiality
We have partnered with Ernst and Young for auditing security protocols and follow global data security practices.
All virtual assistants sign mandatory non- disclosure agreements offering protection against intellectual property rights (IPR) and client data misappropriation.
Office Beacon includes a $1 million Errors and Omissions Insurance policy.
We ensure any client works produced by Office Beacon employees are compliant with global licensing standards.
We employ labor attorneys across all operational countries to adhere to every regional employment regulation.
Complete Employee Assurance Protection
Our employees are paid full benefits in compliance with all legal, employment, and government regulations.
We offer protection against future employee claims for benefits, contributions, or retirement benefits.
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