Meet the Team Behind Office Beacon

Meet Pranav Dalal, a Harvard Business School alumni with decades of global business experience. A visionary entrepreneur, Pranav has successfully scaled companies from small teams to operations with thousands of employees. Honored with the Vistage Business Impact Award and now a Member of The Forbes Business Council, Pranav continues to make waves in the business world. As Chairman and CEO of Office Beacon, he leads the company to new heights, expanding its presence across the USA, India, the Philippines, Mexico, and South Africa, with even greater growth on the horizon.

Chintan is a top management professional having proven history of success in leadership roles distinguished by commended performance. Chronicle success with 26 years of extensive international experience in heading IT department. Prior to Office Beacon Chintan has experience with various MNCs and characterized as a visionary, strategist, consistent record of delivering result in growth, revenue, operational performance and profitability.

Jay has been focused on supporting the company’s strategic growth initiatives, driving the company’s financial performance, through his massive experience in the field of financial management. Jay is a seasoned executive with more than 19 years of experience. Before joining Office Beacon he served as Manager Finance and Accounts at Rigel Networks for 7 years and prior to that he had senior executive level experience with EPC company – Shah Engineering Company for 11 years with multiple roles in Accounting and Procurement department. He has good exposure over finance related to various industries. He is a business graduate from M.S. University. Jay’s experience includes oversight of Financial Planning, Budgeting and Control, Cash Flow Management, Operational Cost Improvement, Resource Cost Optimization, Procurement and to maintain key financial ratios for the business.

Dynamic results-oriented Cyber Security & Risk Management leader with a strategic vision and 22 years of experience in Datacenter Management, Cyber Security transformation, Strategy & Governance, Enterprise IT and Cloud Architecture, IP Telecommunication, Cyber Resilience, Security operations, Blockchain Analysis, Compliance, Crisis Management, Business Continuity, Program Management, and Vendor Management in large enterprises with strong global exposure.

Hemal is a Microsoft and Cisco certified professional holding a Bachelor of Science with a major in statistics, a Master’s degree in business management specializing in Finance and telecommunications, and an Advance Diploma in software engineering. He is currently pursuing his Master’s in Blockchain at the University of Nicosia. Hemal has an extensive directorial experience with an excellent track record in the management of intricate company IT systems and security.

Anand has more than 10 years experience in mergers and acquisitions, valuations for financial reporting, due diligence and corporate finance. Anand is a certified Chartered Accountant and Public Accountant (USA). He earned a Diploma in IFRS from the ACCA Board (UK) and is also pursuing his Final Level of Chartered Financial Analysts (Global CFA).

Jay is a Chartered Financial Analyst designation and MS (Finance) certification by the ICFAI, Hyderabad. Jay is currently managing our accounting and bookkeeping team who service clients globally.

Sukhvinder Singh Multani (Sukhi Singh) is our Vice President Of Sales. Sukhi brings the right mix of both local and international experience of more than 18 years in sales, customer service and people management. The industry experience spans from telecommunication, transportation, retail, and wholesale. He has helped launch several major national sales campaigns, managed several sales teams and raised the bar for sales performance. Sukhi earned his Bachelor of Science degree, majoring in Physics, from MS University, India. He’s been with the organization for more than 11 years and has worked in several departments and is currently responsible for Enterprise Sales in Southeast Asia as well as Australia and New Zealand. His recent achievements include setting up the Australasia market from the ground up after successfully handling clients and projects in the US, Canada and the UK. Sukhi resides in India with his wife and two sons. In his spare time, he follows cricket and is an ardent fan of the Manchester United soccer team.

Christine is the Executive Director of Sales Operations, responsible for optimizing sales functions and developing strategies to enhance team performance. With over a decade of experience in sales and leadership, she is known for leading successful teams and consistently exceeding revenue and profit goals. Christine’s expertise includes sales operations, analytics, and strategic development, with a proven track record in driving business growth and operational efficiency. Her consultative approach and strong communication skills enable her to meet and exceed expectations across all levels of the organization. Christine is dedicated to continuous improvement.

John Hyde has 12 years of experience in Software and KPO industry. He has worked on diverse engagements involving ERPs like Oracle, Microsoft, and Back-office industry. He is proficient in handling global clients spanning multiple geographies, and diverse industries (Insurance, Logistics, Software Development, Translation, etc). “He enjoys working with clients and prospects alike to introduce them to the suite of services Office Beacon has to offer.”

He takes a hands-on approach to his role, enthusiastically connecting with business owners to demonstrate the value of partnering with Office Beacon to solve common industry pain points. With a passion for back-office, John’s mission is to deliver streamlined operations, optimized performance, scaled profitability, and a high return on investment.

Dipesh’s work with Office Beacon began right at the company’s inception. Having worked closely with Office Beacon founder, Pranav Dalal, Dipesh is more than just an employee of Office Beacon, he is one of its pillars. Dipesh has contributed to every area of the organization, has taken on every challenge before him, and is one of those unique talents combining talent, know-how and hard work.

Heta provides support to the sales team at office Beacon. She is responsible for overseeing and implementing sales-driven campaigns. Heta’s passion for marketing and sales drives her to achieve her objectives through effective planning, setting sales goals, analyzing data on past performance, and projecting future performance. Heta earned an MBA in marketing.

Tim joined Office Beacon in 2016 with the goal of expanding its enterprise customer base and he’s done exactly that. Leveraging his industry experience, Tim has helped countless companies improve their bottom lines and create operational efficiencies that have helped take their businesses to new heights. Tim is passionate about working with his customers to find solutions to their problems. Tim lives in the Philadelphia suburbs with his wife and two boys, Theo and Owen. In his free time, Tim likes listening to music and watching English football. Up The Reds!

Vishnu joined Office Beacon in 2009 with a total of 13 years experience in BPO Operations and expertise in Supplier Order Processing, Distributor Order Processing, Implementations, and E-Commerce in the Promotional Industry. With a proven track record and certification in Six Sigma Green Belt, he is an expert in identifying areas for improvement and formulating/executing initiatives to improve operational, organizational, and system performance. Provides mentorship to team members in industry best practices, Lean Six Sigma methods, and customer service in order to quickly and effectively resolve customer concerns, drive regulatory compliance, advance continuous improvement, and save money.

With over 12 years of experience managing BPO companies in the Philippines, Jonee is a seasoned manager that has helped with the company’s rapid growth. A strong believer in John Maxwell’s business teachings, a results-driven, quality-focused and strategic leadership. She is known to be a strict process-oriented professional inside the office but enjoys great jokes in her free time.

Smitesh Panchal brings over 22 years of experience in the IT industry and currently serves as the General Manager overseeing software project deliveries at a multinational corporation. Throughout his career, he has built a proven track record of success, managing large service teams, Amazon programs, and eCommerce supply chains for nearly 15 years. His leadership at Office Beacon LLC, along with his work at companies like Sunrise Identity, has positioned him as a key figure in driving operational success.

Smitesh specializes in Agile Project Management and has completed Agile Master and PMP Training, championing Agile development principles to ensure efficient and adaptable project execution.

As the leader of the Project Management Office (PMO), Smitesh focuses on managing complex software projects like ERP, SAAS based product development , AI projects and nurturing client relationships, guiding his team to deliver high-quality solutions. His vision is to drive innovation and efficiency through technology.

Dipak is an advisor with over 30 years of successful experience in finance, accounting, strategy, and business operations. He has previously served in senior executive roles for numerous companies in a variety of industries, including as the head of finance and accounting for a multi-billion-dollar enterprise. As a partner in B2B CFO®, he now serves owners of privately held companies to help them achieve their strategic growth objectives. Dipak holds a master’s degree in finance from the J. Mack Robinson College of Business at Georgia State University.

Brett has enjoyed 37 years as a Human Resources practitioner. His academic background of a Bachelor’s in Organizational Communication and MBA, supported a rich path of taking on all facets of HR work through a number of industries including hotels, insurance, mental health, airport ground service, various high-tech from wafer fabrication to metrology, and automotive including auto manufacturing and electric vehicle charging.

Han Pai is a partner at Salisian | Lee LLP. He focuses his practice on complex business litigation, as well as on the transactional and business formation needs of the firm’s diverse client roster.

Han handles a wide array of business disputes for plaintiffs and defendants, including commercial loan litigation, corporate and partnership disputes, real estate disputes, business torts, insurance coverage claims, bankruptcy litigation, and commercial collections. He represents businesses and entrepreneurs in various industries throughout Southern California in all phases of litigation, from inception through trial and appeal, in state and federal courts, as well as arbitration. Han also provides valuable transactional counsel, including business formation, contract drafting, and counseling to minimize litigation risk.

Prior to joining Salisian | Lee in 2011, Han began his legal career as an associate with a boutique business litigation firm in downtown Los Angeles, practicing in the areas of business and employment litigation.

Han received his J.D. from Loyola Law School in Los Angeles, where he was a senior production editor of the Loyola of Los Angeles International & Comparative Law Review and published a Note. He received his B.A. from Johns Hopkins University, graduating with general honors.

Salisian | Lee LLP, as an outside vendor, is Office Beacon’s Outside Litigation Counsel.

Lanie is an experienced HR Professional with more than 20 years of experience in the field of Human Resources and Organizational Development in different industries such as BPO, Hospitality, Manufacturing and Power. During her professional career, she has led implementations of different HR policies, procedures and technology and have championed the implementation of Malcom Baldridge as a framework for management
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Lanie is a graduate of Notre Dame University with a BS degree Major in Accounting with post graduate studies (Master in Management Human Resources and Master in Business Administration) from Aura Mondriaan College-Subic Bay Freeport Zone.

Lanie is handling all HR functions within Office Beacon Philippines which includes Compensation & Benefits, Recruitment, Training, HR Admin, Employee Engagement and Labor Relations.

Having worked in BPO for more than 12 years now, including domestic and international processes. Mayur joined Office Beacon in May 2010 as a junior employee, was promoted to a team leader in August 2012, to operations manager in 2015. and finally to senior operations manager in 2016. As a senior operations manager, he worked closely with many customers and managed their service level agreements, maintained strong relationships with customers by achieving goals, targets & retaining them. An experienced six sigma belt with key skills in operations strategy encompassing planning, directing and improving processes, as well as leadership and people management. He enjoys playing cricket and travelling.